In-Home Supportive Services

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The In-Home Supportive Services (IHSS) program helps you to stay safe while you live in your own home. Get services in your home, hotel, or the home of a family member. IHSSis different from nursing homes or board and care homes, because you can stay in your own home. If you get Supplemental Security Income (SSI) or qualify for Medi-Cal, you may be able to get IHSS.

If you need IHSS, please have this information ready:
- Name, address, and telephone number
- Date of birth, social security number, and Medi-Cal number
- Ethnicity, gender, and language spoken

You may also need: spouse’s name, social security number, and date of birth;
guardian or contact’s name, relationship, and telephone number.

To send us information for your application:
408-792-1837 or 408-792-1601
Email: [email protected]
Call the main office at: 408-792-1600

For questions about IHSS timesheets or payment problems:
Sign up for 
Electronic Timesheets 
Sign up for timesheets by phone: 833-DIALEVV (833-342-5388)
Get extra help with timesheets: 844-576-5445
For help with your timesheets or Direct Deposit, call: 866-376-7066

For general questions:
[email protected]
Call: 408-792-1600

​The In-Home Supportive Services (IHSS) program allows you to live safely in your own home. Services are provided in your home, hotel, or the home of a relative. IHSS is an alternative to out-of-home care, such as nursing homes or board and care facilities. If you receive Supplemental Security Income (SSI) or meet all Medi-Cal income requirements, you may be able to receive IHSS.

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