Contact The Department of Employment & Benefit Services

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Apply for Benefits

Follow these instructions if you would like to Apply for Benefits.

Contact Us by Phone

Monday – Friday 8am – 5pm except on county holidays

To Apply for Benefits - 408.758.3800

If you are already receiving benefits the fastest way to reach your County Worker is by calling them directly.

You can find you County Worker's contact information of the top right corner of the last County Notice of Action (NOA) you received in the mail.

If you cannot find your County Worker's contact information, call one of the following numbers.

  • If You are Receiving Only Medi-Cal Coverage - 408.758.3600
  • If You are Receiving CalFresh Food, CalWORKs, General Assistance, Cash Assistance Program for Immigrants or Refugee Cash Assistance Benefits - 408.758.3800

To Access the Automated Case Information System - 877.962.3633

Office Locations & Drop Boxes

Benefit Assistance Center
1867 Senter Road
San Jose, CA 95112

Continuing Benefit Services
1870 Senter Road
San Jose, CA 95112

General Assistance Services
1919 Senter Road
San Jose, CA 95112

Employment Services
1879 & 1919 Senter Road
San Jose, CA 95112

North County Office
1330 W. Middlefield Road
Mountain View, CA 94043

South County Office
379 Tomkins Court
Gilroy, CA 95002

Document Drop Boxes are located outside at all these locations.  

Complaint Process

If you have a question or a complaint about your benefit application or case, follow the designated process for each program.


CalFresh Food


General Assistance

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