Our Story

The County of Santa Clara Social Service Agency (SSA) provides basic safety net services to at risk children, families and adults. SSA puts together and provides services through its four major branches. They include the Agency Office, Department of Aging and Adult Services, Department of Employment and Benefit Services, and the Department of Family and Children's Services.

SSA provides a wide range of services for the County's diverse people that live in the county. These include child welfare and keeping them safe from harm and bringing family back together. We also have short notice/ short term shelter that can be set up. Care for seniors by keeping them safe or help them with daily living issues. SSA also has job training, youth outreach, and food programs.

For those that need to talk about problems, counselors are here to help. If violence is a part of the problems faced, SSA can help as well, in the short or long term.


To provide resources and opportunities in a culturally responsive manner to enhance the quality of life in our community by protecting, educating, and empowering individuals and families.



Serve, Empower, Transform


Guiding principles

Responsive "We Ask and Strive to Meet the Need"
Compassionate "We are Empathetic and Respectful"
Innovative "We are a Learning Organization"



Daniel Little
Agency Director
Social Services Agency

Dr. Sandhya Rao Hermon
Interim Deputy Director

Daniel Crick
Chief Fiscal Officer
Financial Management Services

Mary Ann Warren
Department of Aging and Adult Services

Angela Shing
Department of Employment and Benefits Services

Damion Wright
Department of Family & Children's Services

Darlyn Escalante
Office of Veterans Services

Steve Fondacaro
Central Services

Sandy Stier
Director, TSS (Technology Services & Solutions)
Social Services


The Department of Aging and Adult Services (DAAS)
promotes an Age-friendly community for everyone, including older adults, dependent adults, and the disabled. This is accomplished through protective services, quality nutrition, and supportive in-home services.
More about DAAS

The Department of Family and Children's Services (DFCS)
mission is to protect children from abuse and neglect, promote their healthy development, and provide services to families to preserve and strengthen their ability to care for their children.
More about DFCS

The Department of Employment and Benefit Services (DEBS)
provides services that promote health, nutrition, safety, and well-being to Santa Clara County residents. Our mission is to ensure that low-income individuals and families receive necessary health, nutrition, financial and employment services.
More about DEBS

The Veterans Services Office (VSO)
The Veterans Services Office is a County & State funded agency established in 1944 to assist Veterans, Military Personnel, and their Families in obtaining federal, state, and local benefits earned through active duty military service. Our primary mission is to assist our Veteran community in applying for and obtaining compensation benefits through the US Department of Veterans Affairs (USDVA).
More about VSO

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