Our Story

The County of Santa Clara Social Service Agency (SSA) provides basic safety net services to at risk children, families and adults. SSA puts together and provides services through its four major branches. They include the Agency Office, Department of Aging and Adult Services, Department of Employment and Benefit Services, and the Department of Family and Children's Services.

SSA provides a wide range of services for the County's diverse people that live in the county. These include child welfare and keeping them safe from harm and bringing family back together. We also have short notice/ short term shelter that can be set up. Care for seniors by keeping them safe or help them with daily living issues. SSA also has job training, youth outreach, and food programs.

For those that need to talk about problems, counselors are here to help. If violence is a part of the problems faced, SSA can help as well, in the short or long term.

Mission

To provide resources and opportunities in a culturally responsive manner to enhance the quality of life in our community by protecting, educating, and empowering individuals and families.


 

Vision

Serve, Empower, Transform


 

Guiding principles

Responsive "We Ask and Strive to Meet the Need"
Compassionate "We are Empathetic and Respectful"
Innovative "We are a Learning Organization"


 

Leadership

Bob Menicocci headshot

Robert Menicocci
Agency Director
County of Santa Clara
Social Services Agency
 

Debra Porchia-Usher headshot

Debra Porchia-Usher
Chief Deputy Director
County of Santa Clara
Social Services Agency
 

Dr. Sandhya Rao Hermon headshot

Dr. Sandhya Rao Hermon
Deputy Director of Program Support Research and Evaluation
 

Daniel Crick headshot

Daniel Crick
Chief Fiscal Officer
Financial Management Services
 

Maryann Warren

Mary Ann Warren
Director
Department of Aging and Adult Services
 

Angela Shing headshot

Angela Shing
Director
Department of Employment and Benefits Services
 

Daniel Little headshot

Daniel Little
Director
Department of Family and Children's Services
 

David Till headshot

David Till
Director
Veterans Services Office
 

Steve Fondacaro headshot

Steve Fondacaro
Director
Central Services
 

Sandy Stier headshot

Sandy Stier
Director IT
Social Services
 

Departments

The Department of Aging and Adult Services (DAAS)
promotes an Age-friendly community for everyone, including older adults, dependent adults, and the disabled. This is accomplished through protective services, quality nutrition, and supportive in-home services.
More about DAAS

The Department of Family and Children's Services (DFCS)
mission is to protect children from abuse and neglect, promote their healthy development, and provide services to families to preserve and strengthen their ability to care for their children.
More about DFCS

The Department of Employment and Benefit Services (DEBS)
provides services that promote health, nutrition, safety, and well-being to Santa Clara County residents. Our mission is to ensure that low-income individuals and families receive necessary health, nutrition, financial and employment services.
More about DEBS

The Veterans Services Office (VSO)
The Veterans Services Office is a County & State funded agency established in 1944 to assist Veterans, Military Personnel, and their Families in obtaining federal, state, and local benefits earned through active duty military service. Our primary mission is to assist our Veteran community in applying for and obtaining compensation benefits through the US Department of Veterans Affairs (USDVA).
More about VSO

©2021 County of Santa Clara. All rights reserved.